Apartments from A-Z

Welcome to your apartment!

Dear guest,
We wish you a pleasant stay. Below is some important information for you, as well as our terms and conditions:

Breakfast times in the main building:

(grey building / entrance summer garden behind the house)
Tuesday – Friday 06:30 am to 09:30 am

Terms and conditions:

The flat can only be rented for 4 weeks. If the apartment is returned earlier, 100% of the booked period will be charged. Please let us know the length of your stay at least 4 weeks in advance.

Use of the flat – our flats are designed for use primarily by one person. Of course, we understand that sometimes family or friends may come to visit. However, please discuss this with us in advance so that we can provide you with appropriate extra beds and towels.

Damage to the rooms and inventory will be charged to the tenant.

Pets:

We ask for your understanding that no pets can be tolerated. The guest following you may be allergic and would certainly not be very happy.

Waste separation:

The district of Aschaffenburg obliges us to strictly separate household waste. Paper, recyclable plastics and glass must be separated from other residual waste and recycled separately. We provide three bins in each flat for paper, plastics and residual waste. Glass is taken away by the cleaning staff; simply place it in the cupboard under the sink. If the capacity of the respective containers is exceeded, please let us know via the chat or inform us by telephone.

Smoking:

We would like to point out that smoking is absolutely prohibited in our flats. Smoking at an open window is also prohibited. If this is not observed, we reserve the right to charge the necessary additional cleaning costs. These amount to 50,-€.

Cleaning flat:

Weekly cleaning incl. linen change on Fridays/Saturdays and bathroom cleaning on Tuesdays/Wednesdays and Fridays/Saturdays.

Restaurant opening hours:

(red building / entrance Aschaffenburger Straße)
Monday, Wednesday, Thursday and Friday 6 – 11 pm (hot meals until 9 pm)

Tuesday, Saturday, Sunday and public holidays are closed days

Key card:

Please carry the card with you and hand it in at reception on the day of departure.

Wifi access / password:

Network: ‘Weisses Ross Guest’

You will find a network socket and the Wifi password directly next to or at the dining table.

Thank you for your understanding!